Blinds.ca Product Testimonials

Blinds.ca Customer Reviews | back to directory

This was my 1st experience with Blinds.ca and it was wonderful. Your staff was courteous, knowledgeable and thorough. The delivery was excellent and everything was in detail. I have no recommendations. It has been wonderful and the product is divine. Everyone has a positive comment. As a matter of fact, I am ordering another item from your web.

Very happy with the blinds. My husband installed it right away when we received it and surprised me with it when I arrived home from work. He said it was an easy install and he really likes it. We are going to order more soon. We were hesitant at first to order online but it was a fairly easy process.....didn't have to wait around for a salesperson to help us.

The answer to your question - What would I change? Not a dadgum thing!! The ordering process was quick and easy, we received our order within the time frame you quoted, were neatly and securely packaged, the color was an exact match to the sample you sent me prior to ordering, and they fit my openings perfectly. Since these blinds were on the large size, I was planning on having to spend the whole day installing them. These have got to be the easiest to install blind I ever put up.
I had all four of these monster size blinds up by myself in just under an hour. I'll definetly order again.

Steve B. (Blinds.ca faux wood blinds)

Wow, my only comment is, great product, easy to use website, keep up the good work! Samples came fast and helped me decide to to choose. Just wish I would had discovered your site before I had a blind company come in and do the rest of the house. I'm sure I would had saved a ton.

Just to let you know. We found your website great, easy to order, good tracking. The blinds arrived and were excellent quality all correct, so we ordered again! Your customer service helped answer a few questions, were extremely knowledgable, helpful and so thanks again. Keep it up!

Quite frankly, I wouldn't change anything. The products were just as ordered, and delivered just as promised. We had an order a year or so ago in which there were some problems, but your folks corrected them promptly. My experience is that folks expect mistakes to happen. (After all, we are all human) What really matters is how we respond to those errors. This most recent order was perfect in every way. The prior order where there were some errors, you corrected immediately. Keep up the good work.

The process was extremely simple. And all blinds ordered fit as they were supposed to.

We have recommended your company to those that have had a need as well as I will use you when outfitting my rental property.

Your people were very helpful on the phone, service was excellent and your product was there in a timely manner. I have told everybody that ask me were I got my blinds that I got them from Blinds.ca. Keep up the GREAT work.

Other than that I LOVE MY BLINDS! and they were easy to install. At first I just ordered two blinds for a basement bedroom (that hardly anyone would ever see ...) and then I ordered for the rest of the house. It was great to open the boxes and have the rooms listed on the blinds. I delivered the blinds to the appropriate rooms and then got to work! Covered 21 windows in 4 hours and 12 minutes :)

I'm completely satisfied with the blinds. Sometimes one becomes a little leary when purchasing products on-line, but I had know problems. I can honestly say there isn't anything I would change---thanks so much for a great product. I'm sure I'll be ordering more.

Sincerely---Cherie R. (Blinds.ca fauxwood economy blinds)

We have ordered from Blinds.ca on two separate occasions and have been extremely happy with both orders. The blinds are always a perfect fit and work great! They are truly the best blinds we have ever had. The mechanical parts work smoothly and again the best we have ever had! We would not change anything about them or the ease of ordering! They are always received in a very timely manner for being custom sized!

Our entire experience was very good. Ordering was easy, arrived on time, prices were great & the quality of the product met our expectations. I wish I could be of more help in pointing out and area to change but can not. There is one important thing I do measure a company on & that is how well problems are handled. With that not being a part of our interaction (thankfully) I of course can not provide any feedback on it. The blinds work, were easy to install and look forward to years of use.

"Good afternoon -

just wanted to follow-up to let you know that I received my shutters/blinds. They have been installed and they are fabulous. The fit, quality and service have all been exceptional and I love the way the blinds have transformed my home, specifically my family room. You'd never know they weren't real wood. My brother (a handy man of sorts) installed the blinds, which averaged about 35 minutes per window. I would highly recommend your company/services to all my friends and neighbors."

Kim F. (Blinds.ca faux wood shutters/blinds)

"I wouldn't change a thing. Ana in customer service is a true asset to your company. She handled my last transaction very efficiently and is so curteous. She goes beyond her duties to help the customer. Thank you for all of the items I purchased from you this past year. They were a mixture of wooden blinds, shadings, a window shade and a cellular shade. I always recommend your company to my friends."
Adrienne W. (Blinds.ca wood blinds, woven wood, cellular & roman shaes)

"Thank you for teh follow-up to my order. I have been enjoying the new blinds in my home office now for a couple weeks. I would like to say that the quality of the blinds is excellent and the installation was very easy. I have had the metal mini blinds for several years and I find that the 2 inch wood blind is a much better product for the window."
George D. (Blinds.ca wood blinds)

"I have used your company for blinds two times (for 19 wooden blinds!) over the last year and I couldn't be more pleased. They have arrived perfect and very timely. I have told MANY people about your website and will continue to do so. I really can't imagine what you could change to make me happier. Thanks,"
Nancy G. (Blinds.ca wood blinds)

"I was a little leery of ordering mini blinds off the Internet. But, I was persuaded by the low prices and the home delivery. I have to say that my experience was very good. The blind arrived, just as I had ordered in less time than predicted. One little problem was that the shipper must have dropped the carton the blind was in and cracked the plastic bottom corner piece. As first I was very distressed and thought I would have to return the blind. I called your customer service number and was very pleased to learn that they would order a replacement part and send that to me. The replacement part was sent in less than a week! The new blind looks great in my bedroom.
Thanks for asking!"

Mary B. (Blinds.ca mini blinds)

"Since my order, I have been touting the blinds.com website. I had three primary needs (1) Quality, (2) Price, and (3) Speed.

(1) Quality: I have had enough frustrations with low quality blinds to know not to skimp. As a result when placing my recent blinds.com order, I ordered primarily Hunter Douglas blinds, a name of quality. I also needed some black-out blinds for my child's room, and found your product quite a bit cheaper. My thought was that since these were only temporary (a few years at max) and probably wouldn't be operated frequently, it was all right to order what I perceived as a lower quality blind. I have to admit, I've been shocked with the quality of the Blinds.ca brand blinds. So much so, that I am regretting purchasing the Hunter Douglas blinds, and wish that I would have only ordered the Blinds.ca product

(2) Price: Prior to ordering my blinds, I compared your prices on Hunter Douglas blinds with several local vendors including Lowe's. I found them to be significantly less expensive (I'd guess anywhere from 25-30%).

(3) Speed: Unfortunately, I neglected to order the blinds in early January when I had planned. I recently finished off my basement, and put a 100 inch projection television in the basement. The daylight that my windows allowed made it very difficult to view the picture. We were having a super bowl party, and I wanted to make sure everyone could see the game. Had I ordered the blinds in early January, it wouldn't have been a problem to install them prior to the game. But I neglected to order them that early. Instead, I ordered them about a week and a half before the game. While placing my order, I was disappointed to see that they probably wouldn't arrive until after the game. Imagine my shock and suprise to see them arrive the Thursday before the game!!! I was able to get them up that evening, in plenty of time before the game.

You'll notice that one area I left off entirely was service. I've found that working with online vendors, service is generally lacking, if existant at all. I must admit, the blinds.com experience was the best online experience I've ever had. From your easy to use ordering system to frequent emails indicating the current status of shipments, to this very email as a follow up, you've shown that you insist on great customer service.

As a result, I will gladly forward on your coupon to all of my friends and family, with my highest recommendations for Blinds.ca.

Thank you,"

John A. (Blinds.ca blackout cellular shades)

"This is my second order of wood shutters from you folks. I am more than pleased with them. The quality of the workmanship is superb. My husband who un packaged them and runs a manufacturing business of his own said " This is the best packing job I've ever seen". In any event, they are being painted now and will be hung before the holidays. Thanks."
Carolyn C. (Blinds.ca unfinished wood shutters)

"I have installed my cellular blinds and am thrilled with the result! It is JUST what I envisioned the result to be... Sorry I can't offer any critical feedback... I can only say that the blinds were EASY to install and VERY wonderful. Sincerely,"
Janet S. (Blinds.ca cellular shades)

"My overall experience with Blinds.ca has been excellent. Price, order accuracy, and product quality have all been excellent. The one minor improvement I could offer is to reduce lead-time. Regards,"
Jim S. (Blinds.ca mini blinds)

"...I'm glad to have the chance to tell you how happy I was with my purchase. I have since installed the blinds, and they are wonderful. I could not be happier with my purchase. One of the blinds was a room darkening blind for the bedroom. My neighbors leave there outside light on all night, and it shines right in the bedroom window. The roomdarkening blind stops all the light from getting in and is great. As for the two in the living room, they make the room look very nice and complete. (I just finished remodeling the whole house and this was the final touch) I don't need anymore blinds at the time, but when I do, or if I ever know anyone else who does, you will be the first choice. Your service was great and the people answering the phone when I did need to call were very helpful... I called to see where my blinds were, and the lady promised to check it out and call me back. When she did call back I was not in so she left a message that the blinds had been shipped and the tracking number. She also asked me to call if I had any problems. Her concern was very refreshing. But I was listening to her message as I brought the blinds in from the porch where they had been delivered that day. In closing, thanks for the great service, and keep up the good work."

Shawn (Blinds.ca cellular shades)

"So far everything is great with the blinds, the customer service workers were all real helpful when I had a dented valiance that needed to be replaced... I have told numerous people about how easy and affordable your blinds are and later this next month I will even be helping a friend purchase and install blinds from your company for the new house he built. Thanks, take care"
Scott K. (Blinds.ca mini blinds)

"There isn't anything I would change about your company so far. I've only ordered once but I ordered two blinds and was nervous about it because if they didn't fit or weren't the right color I would have to buy more. I was very pleased with the price and the quality of the product I received. I will be ordering from you again very soon. I also called your company for a question and your staff was very helpful. Thanks for your service. It saved me a lot of money, (I have large windows) and the product was exactly what I wanted."

Kelli S. (Blinds.ca faux wood blinds/shutters)